How long we keep your data
Only as long as running your account and meeting the law require. Placements, timekeeping and payroll data stay while your account is active. Employment, wage and tax records carry minimum retention periods set by law, records of employment and provincial employment records among them, so those are kept for the period the law requires, and we tell you plainly when a deletion request touches one.
Call recordings and transcripts follow your service agreement: ask for deletion and we remove our copies and instruct the calling and transcription companies to remove theirs, which finishes on their schedule rather than instantly. This is the posture PIPEDA expects. The full schedule, subject by subject, is in the Privacy Policy.