Staffing Operations Analyst, Kordis
Patrick Underwood
Researches Canadian staffing regulation and agency operations at Kordis
Patrick is a staffing operations analyst at Kordis. He researches the rules Canadian temp staffing agencies actually run on: Ontario's temporary help agency licensing, WSIB clearances, provincial statutory holiday and overtime rules, and the credential requirements that decide who can be sent to a shift.
Kordis was built inside a working Ontario light-industrial staffing agency, and the operational detail in these pieces comes from that agency's real intake, dispatch, and payroll work: the 5 a.m. confirmation scramble, the credential spreadsheet, the six-hour payroll evening.
He writes about the operational and regulatory side of running a Canadian staffing agency, and every compliance guide is checked against the primary government source it cites.
Read the full story on the company page.
Guides and articles
The THA licence in Ontario: requirements, costs, and renewal (2026 guide)
Ontario rules · Updated July 11, 2026
How to check the Ontario THA public registry (and what clients see about you)
Ontario rules · Updated July 11, 2026
Bill 11 explained: what Ontario's Health Care Staffing Agency Reporting Act means for your agency
Healthcare rules · Updated July 11, 2026
Bill 11 record-keeping checklist: the records to keep for three years
Healthcare rules · Updated July 11, 2026
WSIB clearance certificates: the 90-day rule staffing agencies keep missing
Ontario rules · Updated July 11, 2026
Smart Serve, Serving It Right, ProServe: tracking server cards across provinces
Hospitality rules · Updated July 11, 2026
Forklift certification in Canada: the 7 lift-truck classes and renewal windows
Safety rules · Updated July 11, 2026
Stat holiday pay for temp workers: Ontario vs BC vs Alberta (with the math)
Pay rules · Updated July 11, 2026
Alberta overtime rules: the 8/44 rule explained for staffing agencies
Pay rules · Updated July 11, 2026
WHMIS for temp workers: is the agency or the client responsible?
Safety rules · Updated July 11, 2026
What a no-show actually costs a staffing agency (the full math)
No-shows · Updated July 11, 2026
How to reduce no-shows at your staffing agency: what actually works
No-shows · Updated July 11, 2026
The staffing agency payroll process, step by step (and where the hours go)
Payroll · Updated July 11, 2026
How to reconcile client hour sheets with ADP without losing an evening
Payroll · Updated July 11, 2026
Credential tracking: why the spreadsheet fails at 30 workers
Compliance · Updated July 11, 2026
How to start a staffing agency in Ontario (2026): licence, WSIB, insurance, first client
Starting up · Updated July 11, 2026
How to start a nursing or PSW agency in Ontario (2026)
Starting up · Updated July 11, 2026
Overbooking event staff: the hidden cost of the 10 to 15 percent buffer
Event staffing · Updated July 11, 2026
Bullhorn pricing for small agencies: what you actually pay (2026)
Comparisons · Updated July 11, 2026
Instawork vs your own crew: the gig-app math for event agencies
Comparisons · Updated July 11, 2026
Nowsta vs Ubeya vs Workstaff vs Kordis for event staffing (2026)
Comparisons · Updated July 11, 2026
The 6 best temp agency tools for agencies under 100 workers (2026)
Comparisons · Updated July 11, 2026