The Kordis operator's manual

Eight pages built for the desk, not just the browser: the three jobs, the named systems, the ten checks before a text goes out, the province rules, what stays yours, the price, the trial, and how to start. Every figure below comes from the same records that run kordisai.com.

FIG 01 The three jobs

The recruiter

Apply Link
Smart Screen
One-Tap Hire

The HR department

Pocket Onboarding
AutoFile
Renewal Clock
Worker Line
Five-Minute Payroll

The dispatcher

ReadyMatch
ShiftFill
Call-Out Cover
Redeploy

One worker moves through all three stages. Nothing she already told Kordis gets asked of her twice.

In the door

Recruiter

Finding people, proving they can do the work, and hiring them.

Ready to work

HR department

Everything between your yes and her first shift. Then payroll.

On the shift

Dispatcher

Filling the shift, and covering it when someone drops out.

FIG 02 The named systems

Twelve tools, one job each.

Every one of them has one name and one plain sentence for what it actually does. A name never appears without that sentence.

Apply Link: One link you text or post anywhere. Every applicant lands in one list, with nothing re-typed.
Smart Screen: Kordis calls with the questions for that job and keeps the recording, transcript, answers, and source with the application.
One-Tap Hire: You read the evidence and tap Hire. The same worker record moves into onboarding.
Pocket Onboarding: Forms, policies, direct-deposit details, and the role quiz arrive on the worker's phone.
AutoFile: Paper files to the worker record. Missing required evidence stays visibly open.
Renewal Clock: Expiry-dated cards and permits remain visible from the date they are read.
Worker Line: Everyday worker questions answer from your records. Anything requiring judgment comes to you.
Five-Minute Payroll: Kordis matches names to the hours file, shows exceptions and province rules, and prepares the export for your approval.
ReadyMatch: Client, site, role, time, equipment, worker status, and shift conflicts are checked before outreach.
ShiftFill: Kordis prepares the best-fitting available workers, sends only the outreach you approve, logs replies, and stops when the seats are claimed.
Call-Out Cover: When someone drops, Kordis shows which already-cleared workers fit and prepares the replacement outreach for your OK.
Redeploy: When an assignment ends, Kordis keeps the proven worker visible beside compatible open work so you can offer the next shift.
The Concierge: Ask in Kordis in ordinary language. It answers from your agency's own records and takes you to the right screen.

FIG 03 The ten checks before a text goes out

Nothing goes out uninspected.

Every candidate for a shift clears all ten before Kordis reaches out. A candidate who fails one is ruled out, with the plain reason shown to you.

Available for the window

Under weekly hours

Cards current

Not double-booked

Not on do-not-dispatch

Inside their commute

Rest + hours rules

Not blocked by this client

Has the required skills

Training up to date

Ten checks, before anyone gets a text.

FIG 04 The province rules

Ontario, BC, Alberta, by the rule.

Overtime, holiday pay, and workers' compensation change at the provincial border. Every rule below carries where it comes from, so it can be checked rather than taken on faith.

Ontario

Overtime: 1.5 times pay after 44 hours in a week. The agency, as employer of record, owes it.; Source: ESA
Public holiday pay: Regular wages plus vacation pay in the 4 work weeks before the holiday, divided by 20. Nine public holidays. Temp workers qualify.; Source: ESA
Workers' compensation: WSIB registration, with clearance certificates clients check. A clearance is valid up to 90 days on a quarterly cycle.; Source: WSIB

British Columbia

Overtime: 1.5 times pay after 8 hours in a day and 2 times after 12; 1.5 times after 40 hours in a week.; Source: BC Employment Standards
Statutory holiday pay: Eligible after 30 days employed and 15 days worked in the 30 before the holiday. An average day's pay: total wages divided by days worked in that 30-day window. Eleven statutory holidays.; Source: BC Employment Standards
Workers' compensation: WorkSafeBC registration; clients check clearance letters online before hiring and before paying.; Source: WorkSafeBC

Alberta

Overtime: The 8/44 rule: hours over 8 in a day or 44 in a week, whichever is greater, at 1.5 times pay.; Source: Alberta Employment Standards
General holiday pay: Eligible after 30 workdays in the last 12 months. Average daily wage: wages in a 4-week window divided by days worked. Nine general holidays; Boxing Day is not one.; Source: Alberta Employment Standards
Workers' compensation: WCB-Alberta registration; clients pull clearance letters online before hiring and before paying.; Source: WCB-Alberta

FIG 05 What stays yours

What Kordis will never do.

AI for responsiveness. People for judgment. Kordis calls, texts, reads, files, and stages. You decide. Every decision has a name on it.

Kordis never hires anyone. You read the evidence and tap Hire.
Nothing reaches a worker before you approve it. You can read it, change it, or throw it out before it goes anywhere.
Kordis does not replace anyone on your team. The coordinator you have keeps her job. The phoning, the chasing, and the paperwork stop being hers.
Nobody browses your workers' details. Not even us. Social insurance numbers, birth dates, and bank details are sealed before they're stored.
Every dollar figure you see comes straight from your own records. Kordis prepares the numbers from your hours and your rates. It does not invent them.

Keep your books, payroll provider, phone, and people.

Kordis works around the systems that already hold your business. Worker messages still come from your agency. Every completed action keeps a receipt.

FIG 06 The price

One flat price, no per-seat math.

$249 a month for your first three months, the founding rate while we grow with our first agencies. $499 a month after that, stated up front. No surprises.

One flat price, a month, everything in, for agencies up to 200 active workers. Running more than 200 workers? Tell us your numbers and we quote it. Same product, same flat shape, no per-seat math.

Two weeks free to start. Nothing is charged during the trial. Decide after
$249 a month for your first three months, the founding rate, stated plainly
$499 a month after that: flat, all-in, up to 200 active workers
Over 200 workers: tell us your numbers and we quote it, same flat shape
Month-to-month; cancel anytime and your data exports whole
No setup fees, no per-seat math, no per-minute overages

What is included, in four groups

Screen your applicants

Apply Link: one link for referrals, posters, job posts
Smart Screen: screening calls scored with clickable evidence
One-Tap Hire: one approval sends the applicant to onboarding

Get workers ready

Pocket Onboarding: documents, policies, quiz on the worker's phone
AutoFile and Renewal Clock: records filed, expiry dates visible
Renewal texts at 90, 14, and 3 days pre-expiry
One-click compliance packs, any worker, any window
No shift offered without the right training, site, or paperwork

Fill shifts and cover call-outs

ReadyMatch: eligibility checked before the shift is offered
ShiftFill: confirmation calls and texts, staged for your OK
Call-Out Cover: show the dispatcher which available workers fit and why
Standing crews: regulars held quietly, sick line included
Multi-role crews: role-specific start times, one shift sheet
Redeploy: an assignment ending, with next week's shifts ready to offer her

Get hours ready for payroll

Payroll preparation (Five-Minute Payroll): timesheet to payroll file, holiday rules by province
Ontario, BC, Alberta: stat-holiday rules by province, workers' compensation authority, readiness checks
Worker Line: common questions answered, hard ones escalated
The Concierge: plain-language answers from your own records
Shifts, workers, hours, and pay records: the whole desk in one place
Guided setup on your data, with help in workspace chat

FIG 07 The two-week trial

Two weeks, on your own data.

Start with two weeks free on your own operation. Nothing is charged during the trial. Decide after.

Run your real operation for two weeks. No card to start, nothing charged.

Kordis reminds you three days before the trial ends, so nothing about it is a surprise.

Month to month. Cancel anytime.
Your data exports whole if you leave.

FIG 08 How to start

Four steps, start today.

1. Start the trial
Go to https://kordisai.com/sign-up. Start two weeks free. Nothing is charged during the trial.
2. Set up on your own data
Guided setup runs on your real clients, workers, and shifts. A real person is available in workspace chat while you set up.
3. Run your real operation
Two full weeks, your own shifts and your own workers. Kordis stages every call and text for your OK the whole time.
4. Decide after
$249 a month for your first three months, the founding rate while we grow with our first agencies. $499 a month after that, stated up front. No surprises.

Printed from kordisai.com/manual. It reads from the same records as the site, so a re-print is never out of date.